At ESS, our clients expectations for quality are consistently met or exceeded. We employ a quality management system that is strong and flexible. The system helps all processes, including software development lifecycle and project management processes. The Focus of ESS quality policy and process is to ensure that we deliver ‘Customer Satisfaction' by making our software and services defect free.
We achieve our quality by ensuring the quality of both the processes and the products independently. We focus controls on management of the processes that enable us to achieve and improve customer satisfaction. A well designed ESS management team can help improve satisfaction of customers and consumers and boost internal operations and external client interactions.
Our management team incorporates monitoring and measurement of key quality performance indicators. We achieve our quality by ensuring the quality of both the processes and the products independently.